Terms of Use

Welcome to Qloser! These Terms of Use ("Terms") govern your access to and use of the Qloser mobile application ("App") and any related services provided by Wisefy OÜ ("Qloser," "we," "us," or "our").

By downloading, installing, or using Qloser, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the App.

1. About Qloser

Qloser is a conversation card application designed to help people build deeper relationships through meaningful question prompts. The App provides pre-made question cards across various categories and relationship contexts.

2. Eligibility

You must be at least 13 years old (or 16 years old in the European Economic Area) to use Qloser. By using the App, you confirm that you meet this age requirement.

If you are under 18 years old, you confirm that you have obtained consent from a parent or legal guardian to use the App.

3. License to Use the App

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for your personal, non-commercial use, subject to these Terms. You may not:

• Copy, modify, or distribute the App or its content
• Reverse engineer, decompile, or disassemble the App
• Remove or alter any proprietary notices or labels on the App

4. Intellectual Property

All content in the App, including but not limited to question cards, text, graphics, logos, icons, images, and the overall design, is the exclusive property of Qloser and is protected by copyright, trademark, and other intellectual property laws.

The Qloser name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Qloser. You may not use these marks without our prior written permission.

5. In-App Purchases and Subscriptions

5.1 Premium Content

Qloser offers premium content and features available for purchase within the App. All purchases are processed through Apple App Store or Google Play Store, depending on your device.

5.2 Payment

By making a purchase, you agree to pay the applicable fees as displayed in the App at the time of purchase. All fees are charged through your App Store or Google Play account.

5.3 Subscriptions

If you purchase a subscription:

• Your subscription will automatically renew at the end of each billing period unless you cancel it at least 24 hours before the end of the current period
• Your account will be charged for renewal within 24 hours prior to the end of the current period
• You can manage and cancel your subscription through your device's account settings (App Store or Google Play)

5.4 Refunds

Refunds are handled by Apple App Store or Google Play Store according to their respective refund policies. We do not directly process refunds. To request a refund, please contact Apple or Google through their standard support channels.

6. User Conduct

When using Qloser, you agree to:

• Use the App only for its intended purpose of facilitating meaningful conversations
• Respect other people's boundaries and comfort levels when using the App in group settings
• Not use the App in any way that could harm, harass, or offend others

While we provide question prompts, you are solely responsible for how you use them and the conversations that result from their use.

7. Disclaimer of Warranties

The App is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

• The App will be uninterrupted, error-free, or secure
• Any defects in the App will be corrected
• The App will meet your specific requirements or expectations

8. Limitation of Liability

To the maximum extent permitted by applicable law, Qloser and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or goodwill
• Personal injury or emotional distress
• Any damages arising from your use of or inability to use the App

In no event shall our total liability to you exceed the amount you have paid to us in the past twelve (12) months, or fifty euros (€50), whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

9. Indemnification

You agree to indemnify, defend, and hold harmless Qloser and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:

• Your use of the App
• Your violation of these Terms
• Your violation of any rights of another person or entity

10. Third-Party Services

The App may contain links to third-party websites or services that are not owned or controlled by Qloser. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

11. Modifications to the App

We reserve the right to modify, suspend, or discontinue the App (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the App.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms within the App and updating the "Last updated" date at the top of this page.

Your continued use of the App after any modifications indicates your acceptance of the updated Terms. If you do not agree to the modified Terms, you should stop using the App.

13. Termination

We may terminate or suspend your access to the App immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination:

• Your license to use the App will immediately cease
• You must stop all use of the App
• Provisions of these Terms that by their nature should survive termination shall survive (including intellectual property, disclaimers, limitations of liability, and indemnification)

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Estonia, without regard to its conflict of law provisions.

14.2 Dispute Resolution

Any dispute arising out of or relating to these Terms or the App shall first be attempted to be resolved through good-faith negotiations. If the dispute cannot be resolved through negotiations within thirty (30) days, either party may pursue resolution through the courts of Estonia.

14.3 European Union Users

If you are a consumer in the European Union, you may also be entitled to bring claims in the courts of your country of residence, and you may have access to the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Qloser regarding your use of the App and supersede any prior agreements between you and Qloser.

18. Apple App Store Additional Terms

If you downloaded the App from the Apple App Store, the following additional terms apply:

• These Terms are between you and Qloser, not with Apple Inc. ("Apple")
• Apple has no obligation to provide maintenance or support for the App
• In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). Apple has no other warranty obligation with respect to the App

19. Google Play Additional Terms

If you downloaded the App from Google Play, the following additional terms apply:

• These Terms are between you and Qloser, not with Google LLC ("Google")
• Google is not responsible for the App or its content
• Google has no obligation to provide maintenance or support for the App